Privacy Policy

Privacy Policy

Effective Date: 11/01/2024

At Strechis, LLC , we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website, hosted on Shopify. By visiting our site and making purchases, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect two types of information when you use our website:

  • Personal Information : This includes data you provide to us such as your name, email address, shipping address, phone number and payment details when you create an account, make a purchase or subscribe to our newsletter.

  • Non-Personal Information : This includes browsing behavior, IP address, device information, browser type, and usage statistics. This information is collected through cookies and similar technologies to help us improve our website and your shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Your Orders : We need your information to process and fulfill your orders, deliver products, and send you updates about your purchase.
  • To Improve Customer Experience : We use your data to analyze how you interact with our website in order to improve functionality, content, and services.
  • For Marketing and Communications : If you opt-in, we may use your email address to send you promotional emails, newsletters, and special offers. You may unsubscribe at any time.
  • To Comply with Legal Obligations : We may use your information to comply with legal obligations, prevent fraud, or resolve disputes.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with trusted service providers who help us operate our business:

  • Payment Processors : We use Shopify Payments (via Stripe), PayPal, and other payment gateways to process transactions. These services collect and store payment information securely, and are governed by their own privacy policies.

  • Shipping Providers : We may share your information with third-party logistics providers (e.g., USPS, UPS, FedEx) to fulfill your orders.

  • Shopify : Shopify, our e-commerce platform, hosts our website and collects certain non-personal information for website functionality, order processing, and analytics. Shopify's privacy policy governs data collection on its platform.

  • Third-Party Apps : If you use third-party apps (for example, for reviews, email marketing, analytics), these apps may also collect information on your behalf. You can manage app permissions through the Shopify App Store or in your Shopify admin.

4. California Consumer Rights Under the CCPA

If you are a California resident, under the California Consumer Privacy Act (CCPA) , you have certain rights regarding your personal information. These rights include:

  • Right to Know : You have the right to request that we inform you about the categories of personal information we collect about you, the sources of that information, the purposes for which we use it, and with whom we share it.

  • Right to Access : You have the right to request access to the personal information we have collected about you in the last 12 months.

  • Right to Deletion : You have the right to request deletion of your personal information, subject to certain exceptions.

  • Right to Opt Out of the Sale of Personal Information : We do not sell your personal information, but if we ever change this practice, we will provide you with a mechanism to opt out of the sale of your information.

  • Right to Non-Discrimination : We will not discriminate against you for exercising your rights under the CCPA. However, please note that some website functionality may be affected if you choose to delete or not share certain information.

To exercise any of these rights, please contact us at [your contact email] . We may ask you to verify your identity to process your request, and we will respond within the timeframes required by California law.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and for analytical purposes. Cookies are small data files that are stored on your device when you visit our website. They allow us to remember your preferences, keep track of your shopping cart and analyze site traffic.

You can control your cookie settings through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website, such as adding products to your cart or completing a purchase.

6. Data Security

We take reasonable precautions to protect your personal data from unauthorized access or disclosure. We use encryption technology (SSL) to transmit sensitive information, such as payment details, securely. However, please note that no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Options

As a customer, you have the following rights regarding your personal information:

  • Access and Correction : You may request access to your personal data and ask for corrections or updates.
  • Deletion : You may request that we delete your personal data, subject to legal obligations.
  • Marketing Unsubscribe : If you no longer wish to receive promotional emails, you may unsubscribe using the link in the emails or by contacting us directly.
  • Data Portability : You may request a copy of your personal information in a machine-readable electronic format.
  • Withdraw Consent : If you have given us consent to use your data, you may withdraw it at any time by contacting us.

To exercise any of these rights, please contact us at Customer Service .

8. Links to Third Party Sites

Our website may contain links to other websites or services not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of third-party sites before providing them with any personal information.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the updated policy will be effective immediately upon posting. We encourage you to review this page periodically to stay informed about how we are protecting your information.

11. Applicable Law

This Privacy Policy is governed by the laws of the State of California, USA. Any dispute arising from this Privacy Policy shall be resolved by the competent courts in Riverside County, California .

Contact Information

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Strechis, LLC

PO Box 329

Tustin, CA 92781


Email: support@strechis.com